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| Siemens Westinghouse Power Corporation (SWPC), a business division of the world-renowned
Siemens AG, provides power generation services in over one hundred locations across the globe.
Providing over 655 GW in total power plant capacity to their customer base worldwide and nearly
27,000 employees strong, SWPC is a proven leader in the power generation industry. |
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Create a Web-enabled inventory management system to reduce tool loss and foreign object damage (FOD) across the SWPC enterprise. |
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Standardize business processes and data catalogs across three depots. |
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Provide remote low-bandwidth access for field engineers to create job orders and manage site inventory. |
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Design a front-end that provides ease-of-use for non-technical users and facilitates an efficient workflow even under dial-up connection speeds. |
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Provide additional services to more effectively address the users' needs via the Web interface, such as a tie-in to the authorized shipping carriers' Web sites for tracking purposes. |
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Create a new design that provides continuity with the Siemens' corporate standard. |
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Built an enterprise Web-based tool control and tracking intranet portal based on open architecture standards that provided authorized SWPC personell with full visibility into their tool inventories across three depots. This system will also allow customers to place job orders via the Web and view the status of their order and relevant shipments through fulfillment to the job site. |
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Performed User Research to strategically target users' needs and help formulate improved workflow efficiencies at the depot. |
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Created a new Look & Feel that adhered to Siemens' corporate standards while also providing optimal performance for low-bandwidth connectivity. |
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Developed a streamlined Information Architecture to create a highly-usable application based on clearly defined user goals. |
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Through extensive user research and business analysis, Rare Medium helped Siemens Westinghouse Power Corporation create and integrate a standardized business process across three distinct tool depots. |
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This helps Siemens improve productivity and individual accountability and decrease errors across the enterprise, thus meeting their goal to reduce inventory loss and damage. |
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The technology integration continues, supported and enthusiastically embraced by the receiving users who have met with the designers, seen the quality of the construction, and provided input to specific features and how they are designed and implemented within the system. |
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