Business Matters

What's your mobile strategy?

For the first time, smartphone sales exceeded feature phone sales worldwide. This is telling. You are mobile. Your customers are mobile, and seismic shifts are taking place across industries because of it. As more and more consumers make the shift from accessing the Internet from one place to two places, to anywhere they can find a signal, and access apps beyond texting and weather to personal accounting and scheduling, organizations will need to invest in mobile. From a website that functions optimally across devices to streamlined customer service through real-time delivery tracking to processing mobile payments - the time is now to research, budget and invest in mobile strategies to keep pace with your competition.

If you don't have a mobile plan, you need one...And we can help.

Who have we done it for? Glad you asked.

Delta Air Lines

Thinking of deploying a Business Intelligence (BI) solution? So are your competitors. A recent Gartner's CIO survey showed that BI is the No.1 technology priority for CIOs this year. The Delta project was an exciting opportunity for the Rare team to implement a robust Business Intelligence solution for the Delta Call Center teams. This new Delta Dashboard was designed to provide users with comprehensive access to critical information to measure performance and enhance effectiveness across call centers world wide!

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Who have we done it for? Glad you asked.

Publix Super Markets

Rare Medium was engaged to work with Publix to facilitate development of an actionable short and long term strategy for Publix's extended web presence. This effort included a comprehensive assessment of critical elemenst in the Publix customer-facing mix: the Publix primary web presence at www.Publix.com, the Publix mobile web site and Publix mobile applications.

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We've had our hands full